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Archives - Posts tagged as 'Branding'

Authenticity: What [Gen-Y] Really WantPosted January 10th

I was in Barnes and Nobel last week, looking aimlessly for the new Seth Godin book, which of course they didn't have yet. Luckily, I was bumbling around in the Marketing and Branding section, and stumbled across a great book called Authenticity, which has just came out from the guys that brought us the Experience Economy (James H. Gilmore & B. Joseph, II Pine). If your even remotely involved with Gen-Y evangelists, customers, clients, etc. pick up this book, it's worth it's weight in gold! Authenticity is one of the most important branding/selling points, especially in the eyes of a Gen-Y'er. We've been jammed with artificial products and brands all our lives, that we revolt and head to the commodities, services, products, experiences and brands that provide us with something real.

Hats off to you, Dr. Pepper!Posted November 30th

If you didn't see it already, you have to check out the great viral sequel to Tay Zonday's "Chocolate Rain," simply called "Cherry Chocolate Rain." Zonday's original amateur song, released four months ago, became a viral sensation and garnered numerous press for the young/campy singer. Somebody brilliant at Dr. Pepper connected the dots and ponied up the money to create a stellar sequel to his original viral sensation in order to get the word out about the new Cherry Dr. Pepper. So far, it looks like we have another viral hit on our hands! Last time I wrote about a youth product placement, I pointed out Skittles' Sour Candy free gift on Facebook. It was a decent placement, but it felt forced, and unauthentic. However, with the Dr. Pepper Zonday clip, we have a viral sensation at our hands (the video can be spread all over the internet and not walled in by Facebook), as well as, it has an amazing emotional and humor connection that is so important to the youth. What do you think? I thought it was a great move!

Your Moment of Zen: Thrashers FundsPosted November 19th

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I honestly don't know what to say about Thrasher Funds, a "mutual fund that offers young investors, a group of more than 60 million Gen X and Y'ers largely overlooked by the financial market place until now, the opportunity to leverage their youth along with a disciplined investment and savings strategy to help use what they already know to engage the stock market."

One part of me says, "Awesome, way to go after an untapped market and cater to a group that needs to learn about investing!" However, I honestly said, "What the hell are you doing? I don't want Urban Outfitters (sarcasm) investing my money for me, I want to be part of that bad-ass New York Mutual Fund that made my friend's dad rich."

The branding is 'cool', they casted the right people, they designed it well (a flair of Urban Outfitters mixed with a snooty bank). BUT, does it make me want to invest with them? No. The reason why is I don't trust them and they seem like a gimmick; if I knew they were a branch of a larger mutual fund, I might consider, but they're an up-and-coming firm that "says" they cater to me and my fellow gen-y'rs.

Until they create value, get rave reviews in the communication I participate in (blogs, forums, word of mouth) and achieve the endorsement from other influencers in my group of friends, I'll ignore them as just a gimmick. Branding and design isn't everything with Gen-Y, even though it seems to work, we need our truth — we're a generation that needs reinsurance from our peers — which means you better have a superb product or service before you even bother with the design/branding.

Wrong-Turn FacebookPosted November 14th

Since 2005, I've been a huge evangelist for Facebook, I loved the simplicity, speed, and the privacy. Furthermore, the thing that made me glued to Facebook compared to the other social networks was the ability to keep on top of all my relationships.

I'm one of those types that only adds Facebook friends that are truly my friends in the real world, which helps me keep connected to everybody and relish in their recent experiences. Anytime I see one of my friends, I always have something to bring up; for example, "Scott, how was that trip in Idaho? I saw the photos on Facebook, looked a lot of fun!"

This was all great and dandy, until Facebook released their ad network system. I understand what they're trying to do, make ads that resonated with me and my life and made me feel more connected to brands — they thought they found the holy grail to internet advertising.

Blah.

It's just one giant mess, which I feel seriously hurts Facebook the website and the brand. They are interrupting my Facebook experience, my human experiences, and my life in general. It's like a noisy bee that you swat away. I finally turned it off, but now you have branded pages showing up and noisy marketers trying to get you to buy something.

Their authenticity has certainly taken a beating and I must say Facebook made a wrong-turn, and better flip a "U" and get back to being that quiet, respected social network who allows their users to make the decisions and not corporations. What do you think Facebook should do? How would you fix the mess? Do you think they messed up?

Are you still using Consumer-Generated Content?Posted September 25th

Influx had a great post the other day about the fading use of consumer generated content in advertising and other marketing functions. They make a point of where we are going with online social/virtual worlds is exactly the opposite of where marketing and advertising firms are headed.

They then state something brilliant:

The killer application is finding a way to tap into consumer thinking and creativity through the social network, but to do it in a way that doesn’t involve classical advertising.

Agencies need to find a way to make this happen for their clients or someone else will.

If you view some of the top Facebook applications, I think a lot of people are getting close to what Influx is stating is necessary for brands to tap in to consumer-generated creativity and content. This is a very exciting time and it feels like a wide open market for advertisers, marketers, and even small brands to make a huge splash.

Anybody have a favorite Facebook application or widget that demonstrates what Influx is stating above? Something getting away from classical advertising?

Marketers are not Merchants, being a Merchant is to be AuthenticPosted September 18th

Self Edge Chainstiching at Self Edge

I love what John Jay (Executive Creative Director and Partner of Wieden + Kennedy) had to say today in his blog about a recent retail experience:

Most marketers are not merchants, being a merchant is to be authentic and there is no more tell-taking aroma than the one of authenticity when you walk into a shop. That was my initial reaction when I walked into Self Edge on Valencia St. in San Francisco, but without even touching one piece of denim, there was already a sense of authenticity through a Japanese lens.

Self Edge is passionate about denim and the denim brands they sell. They house and display their products like your grandmother's fine china. They attack you with all five senses to conjure up the emotions and pride they have in their products. You can see right through them and their authenticity, passion, and knowledge latches on to your heart (and wallet!).

These are things small and large brands should be doing to attract Gen-Y. Start that blog, website, newsletter, store, etc., update it regularly, support your base, give away knowledge and ideas, elicit creativity and passions from your fans. It won't happen overnight, no detailed endeavors ever do, but if you continue to pound away on your project - your heart will shine through to others.

Mr. Jay finished up his post with:

No detail here is too small including the use of a vintage Union Special China stitching machine to create the proper puckered hem after a washing. Self-Edge is a love story, an emotional tryst between the owners, denim and Japan.

Alife NYC; Effortlessly CoolPosted September 17th

Alife Timberland CollaborationAlife, the ultra-hip and ultra-exclusive brand/boutique in Manhattan's Lower East Side puts their indisputable standard of cool on their own line of footwear, as well as, revitalize other brands such as Puma and Timberland (image attached is of their recent Timberland collaboration). The brand has been around quite a while now, but I'm still intrigued to see them continuing to release collaborations and their own product lines to mass hysteria. Marc Jacobs said the following:
If you want to get inspired, visit the Alife headquarters on New York's Orchard Street. What looks like a shoe store is also the realization of the late-night plan that so many talk about, fewer attempt, and even fewer achieve. Rob Cristofaro, Arnaud De Le Colle, Tony Arcabascio, and Tammy Brainard (from left) met five years ago, saved and invested the same amount, and became equal partners in the venture that does what it likes, including art direction, curating (with artists like Shepard Fairey), book publishing (of Ryan McGuinness), a maiden shoe line called Rite Foot (to be carried at Colette in Paris and Los Angeles' KBond), and a lot of other stuff that there isn't room to mention. And they're all 30.
Six things that help keep Alife cool:
  1. Collaborate with large brands (Puma, Reebok, Nike, Adidas, Levi's) on special products in a win-win situation for both
  2. Support smaller creative musicians, cutting-edge artists, and filmmakers
  3. Keep their products rare and limited, promote heavily
  4. All their products/collaborations are in their creative control from start to finish (no outsiders)
  5. Keep the product simple, but all details matter
  6. Feature/distribute their product in only a handful of the coolest stores around the world

How Phil Collins and a Gorilla Made Me Love Cadbury ChocolatePosted September 13th

I love this viral video campaign from Cadbury, and their explanation is hilarious:
Well it just seemed like the right thing to do. There's no clever science behind it - it's just an effort to make you smile, in exactly the same way Cadbury Dairy Milk does. And that's what we aim to continue to do; simply make you smile. So if a drumming gorilla's not enough, wait until you see what else we have up our sleeves.
Cadbury is quite daring to say their product will bring you pleasure, just like their viral video, and not make any other connections. However, I feel it does make a powerful association with the viewer later down the road — when their talking with a friend or in line and see a bar of Cadbury chocolate.  This daring and random content is the stuff Gen-Y love — it's more entertainment than advertisement (just look at the top youtube videos of any day). I'm guessing somebody at their ad agency read Made to Stick

Facebook Product PlacementPosted September 12th

Facebook Skittles Gum GiftToday, Skittles threw a bit of a curve ball by partnering with Facebook for the first time and allowing users to send a gift (tiny tokens of appreciation, that live on your profile and usually cost a dollar). The gift, their new Skittles Gum, was free (very important to the success of the campaign) and limited only to 250,000. However, this gift is not real, edible, or fun at all — it's just a damn icon/graphic! This may sound a little ludicrous to anybody over 21 (hell, anybody over 10), but I can't help but notice that they did a great job cleverly announcing their new product in front of a large amount of people within seconds. By giving it a limited edition, it had to make users feel the product was exclusive or worthy. Also, allowing users to send it to a friend, had to make users feel the brand valued their relationships (important with the Gen-Y). By the end of the day, the gift "Sold Out" (meaning all 250,000 were given away) and a minor buzz was created. Furthermore, speaking to several peers, most we're quite disgusted with Facebook. As Facebook continues to reach for new revenue streams, especially with advertising, they hurt the user experience and their overall brand. Will this hurt them as it has MySpace? or will the community accept it?

Can Guerrilla Marketing work for Luxury Brands?Posted September 11th

YSL Manifesto Giselle BundchenA recent report surfaced that insisted that YSL (Yves Saint Laurent) was using guerrilla marketing tactics in the New York City. A brand, as powerful as YSL, using a manifesto pamphlet campaign on the streets of NYC is very strange and interesting at the same time. On one hand, this is very daring for a somewhat fading brand, I give them proper recognition for the courage. It seems like a move by the marketing heads at YSL to get the brand back in to the minds of the mainstream fashion consumers — especially the youth. On the other hand, it strips all the authenticity and control a luxury brand needs when aligning itself in the high-end markets. It seems the campaign has just begun (http://www.ysl.com/english/index.html), I'll be keeping my eyes to see if this can succeed.